OUR TECHNOLOGY
IT Service Management software for ITIL® compliant process automation and integration with IT Operations. Automate the management of IT service deployment, support, and operations, resulting in higher IT project throughput.
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Business Workflow Automation solution to control, record, monitor, and audit key processes for better performance and compliance. Corporate website Customer Feedback Tracking & Customer Services Web Portals for self-help, issue logging, and rapid forms deployment with automatic capture of information into back-end workflow engine, without the need for IT help to develop or publish forms.
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OUR EXPERTISE
IT Service Management Deployment.
Bite-size "best practice" implementation. Get it right the first time. It's not rocket science, but you have a lot more to do than reinvent IT service management automation. We bring the voice of experience combined with best practices certifications. We understand business and we understand the business of IT.
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Premium Service and Support. We support our clients with ITIL® training, ongoing maintenance support, and account management to keep abreast of your needs in order to advise you of trends, new product features, and future road maps. Talk to our customers; they are our best advocates.
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EVENTS
Webinars & Workshops
MCT clients benefit from free or low cost access to a variety of relevant webinars and workshops. Please contact us for the latest schedule.
Training
MCT offers a full array of ITIL® training and IT service management software training courses.
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